Privacy Policy

1. Introduction

CollectiveInfoPortal ("us," "we," or "our") is dedicated to preserving your privacy. This Privacy Policy outlines the ways in which we gather, utilize, share, and protect your personal details when you visit our site collectiveinfoportal.top or use our yacht charter services.

Consenting to the data practices defined in this policy is a condition of using our services. This policy adheres to privacy laws currently in effect, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

The following types of personal information may be provided by you to us willingly when you:

• Reserve a yacht charter
• Reach out to us via our website or over the phone
• Enroll in our newsletter distribution
• Complete our web forms
• Engage in our surveys or marketing events

Such information can consist of:

• Your name and communication details (email, phone number, address)
• Payment details (handled securely by external payment providers)
• Preferences and requirements for chartering
• Details of an emergency contact
• Health-related details or dietary restrictions (if disclosed)

2.2 Information Collected Automatically

When you browse our site, we automatically collect certain information concerning your device and how you interact with our website:

• Geolocation and IP address
• The type and version of the browser used
• Webpages you visited and the duration of your visit
• Referrer URLs
• Details about your device (type, screen size, etc.)

2.3 Cookies and Similar Technologies

To improve your online experience, we employ cookies and analogous tracking tools. These technologies are helpful for:

• Storing your site preferences
• Assessing the usage and performance of our site
• Offering content tailored to you
• Enhancement of our service offerings

Your browser's preferences or our site's cookie consent feature can be used to manage your cookie preferences.

3. How We Use Your Details

We utilize the information collected for various purposes:

• Service Provision: To administer yacht charter services, process your reservations, and communicate regarding your bookings
• Client Support: To offer assistance and address your inquiries
• Processing Payments: For billing management and payment facilitation
• Safety Measures: To ensure operational safety and fraud prevention
• Marketing Efforts: To send updates and promotional materials if you agree to receive them
• Website Optimization: To evaluate site usage and enhance site features
• Legal Adherence: To comply with relevant regulations and laws

4. Disclosing and Sharing Information

Your personal data is neither sold, traded, nor rented to third parties. Nevertheless, we may share your information under these conditions:

4.1 With Service Vendors

Our trusted third-party companies may receive information from us to facilitate services in areas including: payment processing, site maintenance, email distribution, performance tracking, and customer service provisions.

4.2 For Legal Purposes

Legal obligations might necessitate the disclosure of your data, or such actions may be needed for responding to legal processes, court directives, emergency situations, or investigations into possible illicit activities.

4.3 During Business Handovers

Your personal details may be transferred as a part of the asset transference in situations involving mergers, acquisitions, or asset sales.

5. Securing Data

We engage in suitable security measures such as encryption, secure servers, access management, consistent evaluations, and staff training to protect against unauthorized access, changes, disclosure, or destruction of your personal information.

Nonetheless, despite our efforts, we cannot assert full-proof security for the transmission or electronic storage of your information.

6. Retention of Data

We maintain your personal information solely for the amount of time necessary to fulfill the collected purposes, or as the law mandates. Standard retention periods are:

• Charter reservations: 7 years for tax or legal reasons
• Marketing interactions: Until exclusion or deletion requests
• Web analysis data: 26 months
• Customer relations: 3 years following the final contact

7. Your Entitlements and Options

Your rights comprise data access, rectification, erasure (according to legal constraints), portability, marketing opt-out, and cookie management. For exerting these rights, please contact us at the details provided below.

8. Third-party Services

8.1 Utilizing Google Analytics

We employ Google Analytics for the analysis of site usage. You may opt out with the Google Analytics Opt-out Browser Extension.

8.2 Social Networking Platforms

Social media sites linked from our website have their own privacy directives.

8.3 Using Payment Processors

Our payment transactions are managed by external payment processors in compliance with the standards of the Payment Card Industry Data Security Standard (PCI DSS).

9. International Data Movements

We might process and transfer your data to locations outside of Spain, applying relevant safeguards as per applicable privacy legislations.

10. Privacy of Minors

We do not intentionally collect data from under 13-year-olds, as our services are not structured for this age group. If there's a suspicion of a minor providing their data, contact us immediately.

11. Privacy Policy Modifications

Updates to this Privacy Policy to reflect new practices or regulatory changes will be communicated by posting the revised policy on our website, emailing registered users, or displaying a notification. Continued usage post-amendment indicates consent to the changes.

12. How to Reach Us

Should you have queries about this Privacy Policy or our treatment of your data, kindly reach out to us:

13. Adherence to Google Ads User Consent Standards

Google Ads User Consent rules are strictly followed by us. You retain the option to modify your cookie and tracking preferences via our cookie settings at any given time.